HealthLink BC Services and Resources – 8-1-1
8-1-1 is a free-of-charge health information and advice phone line available in British Columbia. The 8-1-1 phone line is operated by HealthLink BC, which is part of the Ministry of Health. By calling 8-1-1, you can speak to a health services representative who can help you find health information and services, or connect you directly with a registered nurse, a registered dietitian or a pharmacist. Any one of these healthcare professionals will help you get the information you need to manage your health concerns, or those of your family.

Interior Health Services
IHA Patient Quality Care
Phone: 250-870-4669
Toll Free 1-877-442-2001
Interior Health’s Patient Care Quality Office (PCQO) is the central access point for complaints that are not addressed at the service delivery level. The PCQO provides a clear, consistent, timely and transparent process for patients to register complaints about the care they receive from Interior Health.

IHA, Home and Community Care Office  
Phone: 250-980-1400
Suite 118-1835 Gordon Drive, Kelowna BC, V1Y 3H4
Provides support services for seniors and people with disabilities * provides support and education for clients to remain independent in their own homes for as long as possible and community services to prevent admission to hospital or to allow for earlier discharge * provides residential care services to clients who can no longer be supported in their homes and offers respite to support unpaid caregivers and services that support the terminally ill and his or her loved ones.

Interior Health Palliative Care
2268 Pandosy Street, Kelowna BC, V1Y 1T2

Interior Health Public Health
Phone: 250-868-7700
1340 Ellis Street, Kelowna BC, V1Y 9N1

Interior Health – Outreach Urban Health Centre
455 Leon Avenue, Kelowna bc V1V 6J3
Phone: 250.868.2230
This Primary Health Centre has an interdisciplinary healthcare team that provides a range of services in a single site – i.e. a checkup with your family doctor, a visit to a physiotherapist, pharmacist, or public health nurse. The selection of services offered in the Centre reflects the unique needs of its community.

Kelowna General Hospital  
Phone: 250-862-4000
Toll-Free: 1-800-877-4442
2268 Pandosy Street, Kelowna BC, V1Y 1T2

Dental Care
Kelowna Gospel Mission Dental Centre
Phone: 1-800-789-0680
251 Leon Avenue, Kelowna BC, V1Y 6J1
The staff will contact you to schedule an income assessment appointment. You will require your BC Care Card, proof of residency and proof of low income ( notice of assessment from Revenue Canada).

Central Okanagan Hospice House
Phone: 250-862-4126
2035 Ethel Street, Kelowna BC, V1Y 2Z6
Provides individuals who are dying and their families with high-quality hospice palliative care, in a tranquil home-like setting.

BC Cancer Agency, Sindi Ahluwalia Hawkins Centre for the Southern Interior
Phone: 250-712-3900
Toll-free: 1-888-563-7773
399 Royal Avenue, Kelowna BC, V1Y 5L3
Provides a full range of cancer services. Volunteer opportunities also available.

Canadian Cancer Society, Southern Interior Rotary Lodge  
Phone: 250-712-2203
2251 Abbott Street  Kelowna BC, V1Y 1E2
Offers a facility for cancer patients while accessing treatment at the Cancer Centre for the Southern Interior, which will also take guests by special arrangement * provides 24-hour nursing supervision, 3 meals a day, caring volunteer support and amenities * accommodation is provided on a shared basis, with ensuite bathrooms.