Government Services

Government Services

Provincial Government:

Enquiry BC
Toll Free access to Victoria government offices: 1-800-663-7867

Service BC  
Phone: 250-861-7500
Provides access to various provincial government services through face-to-face, online and phone delivery including:
– Ambulance Payments
– Child Care Subsidy Program
– Commissioner for Taking Affidavits (limited authority)
– Hunting Licences
– Legal Change of Name Applications
– Marriage Licences
– Rural Property Tax Information and Payments
– Vital Statistics Services

Phone: 250-860-4069
1720 Springfield Road, Kelowna BC, V1Y 7W2

Work Safe BC
Phone: 250-717-4301
Toll Free: 1-888-967-5377
Health and Safety Emergency and Accident Reporting: 1-888-621-7233
2045 Enterprise Way, Kelowna BC, V1Y 9T5
Claims Mailing Address:
PO Box 4700 Stn Terminal
Vancouver, BC V6B 1J1

Residential Tenancy Branch
Toll-free: 1-800-665-8779

Work BC
#102 – 1460 Pandosy Street, Kelowna BC, 778-478-8390
#103 – 285 Aurora Crescent, Kelowna BC, 778-753-6045

Ministry of Children and Family Development Regional Office
Phone: 250-470-0888
Suite 400-1726 Dolphin Avenue, Kelowna BC, V1Y 9R9

Ministry of Social Development and Social Innovation
Toll-free: 1-866-866-0800
Assists British Columbians by helping them move from income assistance to sustainable employment, and by providing income assistance to those who are unable to fully participate in the workforce * applicants are expected to take advantage of all other sources of income and assets before qualifying.

Medical Services Plan – Ministry of Health
Toll Free: 1.800.663.7100

PharmaCare – Ministry of Health
Toll Free: 1.800.663.7100


Federal Government:

Service Canada
Phone: 250-762-3018
Toll-free: 1.800.622.6232
Suite 106 471 Queensway Avenue, Kelowna BC, V1Y 6S5
Service Canada delivers Government Services to Canadians. Staff are knowledgeable about federal programs and benefits, and take the time to ensure people are connected to the services they need.

MP Ron Cannan – Kelowna-Lake Country
Phone: 250-470-5075
Suite 114-1835 Gordon Drive, Kelowna BC, V1Y 3H4

Canada Revenue Agency
Toll-free: 1-800-959-5525
By Appointment only:
Suite 100 – 1620 Dickson Avenue, Kelowna BC, V1Y 9Y2

Passport Canada Kelowna Office
Phone: 1-800-567-6868
Suite 110 – 1835 Gordon Drive, Kelowna BC, V1Y 3H4
Accepts applications for new Canadian passports and requests for renewals.


Municipal Government:

City of Kelowna
Phone: 250-469-8500
1435 Water Street, Kelowna BC, V1Y 1J4

City of Kelowna, Bylaw Services
Phone: 250-469-8686
Kelowna Parking: 250-862-8585
Parking Management: 250-469-8400

Central Okanagan Regional District
Phone: 250-763-4918
Fax: 250-763-0606
Dog Control: 250-469-6284
1450 KLO Road, Kelowna BC, V1W 3Z4